We love and care for your canals and rivers, because everyone deserves a place to escape.

Access at Anderton Boat Lift

We want to make sure everyone gets the best possible experience of our stunning boat lift here at Anderton. So here's how we're making it more accessible.

Visitors looking at Anderton Boat Lift Visitors at Anderton Boat Lift

Before you arrive

You can find directions on our printed leaflet and here on the website.

Local transport

  • local train station is Northwich Town (four miles away) or Hartford (four miles away)
  • local taxi's and public buses do operate to the boat lift (see ‘how to get here’)
  • the nearest bus stop is approximately five minute’s walk away along an accessible drive

By car

Parking at Anderton

  • the boat lift is clearly signed with brown tourist signs from all major routes including the M6, M56 and Northwich Town Centre
  • our car park is a 'Pay & Display' one. Blue badge holders and coaches may park for free five spaces are widened spaces for disabled parking
  • the surface of the driveway and car park is tarmac
  • the distance from the car park to the main visitor entrance is about 100m along a tarmac path, which does have a gradient. Or you can come along the gravel path that’s about 3ft wide with a lesser gradient
  • part of this route also includes a section of the towpath beside the canal
  • there are no steps from the car park to the main entrance
  • there’s a 'Drop Off Zone' 40m from the main entrance for less able-bodied people. The drop off zone is also accessible to large vehicles such as coaches
  • a large sign next to the canal directs visitors from the car park to the visitor centre

Main entrance, reception and ticketing area

  • we are open: Easter - September, 7 days, 10.00am - 5.00pm with trip boat / October, Wednesday - Sunday, 11.00am - 4.00pm with trip boat / November Thursday - Sunday, 11.00am - 4.00pm no trip boat
  • entrance is through automatic sliding doors for easy access across a fixed decked bridge. Railings and handrails either side
    the welcome desk is open plan, with the height suitable to allow wheelchair users to access
  • lighting is a combination of natural light and electric light
    in the main visitor centre the main entrance is on the upper floor
  • cafe, gift shop, toilets and welcome desk are all located on this level
  • lower floor houses the exhibition area and private boating booking office
  • there are 24 metal stairs leading down to the exhibition area with yellow and white edging 
  • there is a public passenger lift between these two levels that can hold up to eight persons or one wheelchair and typically two people. The lift is equipped with an emergency link to a call centre
  • there are no corridors or internal doors to manoeuvre inside the main visitor centre except those leading into the toilets
    all indoor public areas are no smoking
  • there is a wheelchair that you can hire for free, however, we’ll need a deposit of £10, which is refundable on return

Toilets

You’ll find out toilets in three areas: 

  • the main entrance – ladies and gents toilets each with a disabled cubicle. The ladies also has baby changing facilities and three further cubicles. The gents has one further cubicle and two urinals 
  • lower exhibition floor – unisex disabled and baby changing facilities
    the grounds/gardens – this is along a decked level path to separate ladies, gents and disabled facilities 
  • hand washing facilities are in each of the toilet areas. Separate hand wash basins are provided in the disabled cubicles along with hand rails

Cafe

Cafe at Anderton

  • the cafe seats a maximum of 60 people in one sitting and is on a first come, first served basis
  • tables vary in size from small two-person to larger four-person tables
  • all tables are at a wheelchair accessible height and you can move chairs to make more space if you need to
  • our team is always on hand to help wheelchair users where needed
  • we cater for vegetarians and gluten free diets. If you have other dietary requirements please do talk to a member of our team for help
  • the service counter is self service, with sandwiches and cold drinks in a refrigerator, hot drinks and food is served from the till by our team

Shop

  • the shop, cafe and welcome desk are all on the upper floor with an open plan layout
  • wheelchairs have easy access around the two central stands of the shop
  • guide dogs are welcome
  • many items are at a low level but if you find it difficult to reach, one of our team will be happy to help
    all items are clearly labelled

Conference and meeting rooms, banqueting

  • a marquee is available for private hire, with easy access from the lower grounds

Narrow boat trip

  • our glass topped trip boat, Edwin Clark, seats up to 56 passengers (none standing)
  • the boat takes a maximum of two wheelchairs with a hydraulic lift to transport these into the trip boat 
  • there is one step onto the boat, then a further three steps into the boat. there are handrails either side of the steps 
  • all the windows are emergency exits that slide to open

Exhibition area

  • on the lower level of the main visitor centre  
    is open plan with interpretation boards along the walls and free-standing interactives
  • interpretation boards are designed with different sizes of lettering to suit different abilities and sights 
  • our DVD presentation has seating and an induction loop 
  • free standing interactives are positioned at an accessible height for wheelchairs 

Maze and children’s play area

  • the maze is within our gardens on a hard, level surface but it is sadly difficult for wheelchairs to access
  • our children’s play area is also in the gardens and has fully accessible areas suitable for wheelchairs and pushchairs
  • a wooden fence approx 1m in height, surrounds the play area

Grounds and gardens

  • our landscaped grounds and gardens are on a gradient
    there is a graded pathway 350m long with a tarmac surface leading customers through the grounds
  • along the pathway there is seating and rest points at various intervals ranging from 20 - 80m apart
  • at the lower trip boat moorings there are 14 steps with a non-slip edging strip however, an alternative route is available for the less-able bodied and wheelchairs
    wheelchair accessible picnic benches are on the upper and lower ground areas
  • between pathways there are grass verges, which may be uneven under foot. You may want to stick to the pathways
    at the upper trip boat moorings the is a ramp onto the trip boat or three steps. The surface is tarmac with four mooring rods located next to the water’s edge. The waterside is open with no fencing

Viewing platform

  • 45m from the visitor centre
  • it is a decked platform looking out onto the lift itself, with tactile mapping to illustrate

Additional information

  • Brail maps of the site are available on request at the welcome desk
    only
  • guide dogs are welcome and we can provide them with water when you ask
  • there is a no smoking policy within the internal buildings
  • first aid facilities are at the welcome desk or just ask a member of the team

Feedback

We need you to let us know how we're doing, so if you have any comments please call: 01606786777 or email info@andertonboatlift.co.uk

Last date edited: 6 October 2017