Contact us
If we are due to receive a gift from the Will you're managing, our legacy team are experienced in dealing with probate administration matters and are always willing to support executors, so that the process is as stress-free as possible. Please contact them by email: [email protected] or call 07917 078121.
Was the deceased a Friend of the Trust? If so, please let our supporter care team know. They'll stop any further mail being sent to their address. Please email: [email protected] or phone 0303 040 4040.
Sending us a gift
If you need to send us a gift, we ask that where possible you make any legacy payment via BACS transfer. Please contact us by email for more information.
Wills referencing different addresses
Some Wills may reference an old address or one of our regional addresses, or may even reference British Waterways or the Waterways Trust. Gifts left in these Wills are still valid but please contact the Legacy Administration team who'll be able to help you. Email [email protected] or call 07917 078121.
Managing specific requests
If the person has expressed a wish for their gift to be used at a specific Canal & River Trust site, location, or in a particular way, please still contact our central Legacy Administration team. They will do their utmost to ensure that gifts are only ever used for the site or purpose specified in the will.
Email [email protected] or call 07917 078121.