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The charity making life better by water

Boats moor along a grassy, tree-lined towpath in bright sunshine.

Boater welfare & accessibility

How to seek help, advice or support as a boater on our waterways.

Boater welfare

Our welfare team

Our welfare team is here to support you with boating on our waterways in a variety of ways

Waterways chaplains

Waterways chaplains help boaters with life's challenges, regardless of religion, race, orientation or socio-economic status

Find the right help

Boating can be a great lifestyle, but it can get tough at times. Here’s how we’re putting boaters in touch with people who can help

Equality adjustments

We can make reasonable adjustments’ to our normal cruising regulations for disabled boaters and people with protected characteristics

Boater accessibility

Disabled boaters’ information

Boating with a physical or mental impairment can present a whole set of different challenges, such as accessibility and boat handling

Where to find volunteer lock keepers

If you know in advance that you'll need help, our volunteer lock keeper team can try to have someone on duty to assist

Stay connected

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