We love and care for your canals and rivers, because everyone deserves a place to escape.

Undertaking works on our property

We welcome enquiries from neighbours and developers who wish to work on, near or over our property. We are happy to assist with such works where we can, but our primary concern will always be the safety of our customers and the protection of our waterways.

We also need to be sure that your works will have no long term impact upon our activities and so we would encourage you to make early contact with our Works Engineers who will guide you through our process and may be able to save you time and money in doing so.

We are able to offer advice on working near canals and rivers, as these are not environments that are familiar to everyone. We can advise you on health and safety issues related to canals and rivers and can suggest suitable methods of carrying out works based upon our own knowledge and experience.

Our Works Engineers are used to dealing with many types of work.  From simple domestic improvements to large commercial infrastructure projects and end of garden mooring construction to city centre regeneration schemes, they receive thousands of enquiries each year. If you are in doubt about whether you need our approval or not then please contact us and we can advise.

To gain approval, all such works will need to follow our Code of Practice, which can be found below.

Please refer to the Contact us page to get in touch with the relevent local office.

Code of practice

Last date edited: 4 April 2016