Access at the National Waterways Museum, Gloucester

We want to make sure everyone gets the best possible experience of our marvellous museum here in Gloucester. So here's how we're making it more accessible.

National Waterways Museum Gloucester Severn Trow inside the National Waterways Museum Gloucester

The National Waterways Museum, Gloucester is housed in an old warehouse with uneven and worn flooring. The quayside is a working area and may be slippery in wet or icy weather. Please ask a member of our team if you need any help.

We have enhanced cleaning regimes throughout the museum and are paying particular attention to high-touch points such as lift buttons, handrails, interactive and touch exhibits.

Museum floor plans are located at the front desk.

Museum staff are on hand to help and can also provide help with the lifts for groups of visitors.

Parking

There are pay and display car parks close to the museum with blue badge parking spaces. It is a very short walk on a paved surface to the museum. There is also limited blue badge parking located at the top of Orchard Square.

We have a wide access, double fronted entrance.

We recommend you allow at least two hours to enjoy your visit. Please ask a member of our team if you need any help at any time.

Limited mobility and wheelchair users

The main museum warehouse is fully accessible for wheelchair users. We also have a limited amount of wheelchairs to borrow.

'Queen Boadicea II's gangplank (yes, we still have those) is too narrow for most electric wheelchairs, so she's only accessible for manual wheelchairs.

Deaf and hard-of-hearing visitors

Hearing dogs are welcome. Companions and assistants get free entry to the museum when accompanying a paying visitor.

Blind and partially-sighted visitors

Guide and assistance dogs are welcome. We also recommend a sighted assistant join you when you visit. Companions and assistants get free entry to the museum when accompanying a paying visitor.

Lift access

Despite being an original 18th century building, Llanthony Warehouse does have lifts to all floors. Don't worry - the lifts are thoroughly 21st century.

Disabled toilets and baby changing

You'll find our fully accessible toilet and baby changing facilties on the ground floor.

 

Last date edited: 12 November 2020