Water points and sewage disposal

You'll find water points at various places along the canals and rivers, along with toilets and special units for emptying Elsans and Portapottis.

To use toilets and empty Elsans and Portapottis

You’ll need the standard Canal & River Trust Yale key, available from our shop or your local office.

To use our pump out services

You’ll need more sophisticated pump out services if your boat has a holding tank. This is not covered by your licence fee. To use our self-service machines you'll need a pre-payment card, also available from the shop

Please follow the instructions carefully. Part of the reason the cost of the cards remains high are the number of breakdowns from mis-using the equipment. 

Never use a free-standing pump to pump out your tank into an Elsan disposal point. These simply don’t have the capacity and there’s a high risk of spillage. Polluting the canalside with raw sewage is a very serious offence, as well as a health hazard. 

It may be easier to buy the service from a boatyard or marina, where someone will do the dirty work for you for a very reasonable fee.

Find a pump out

You can find our elsans and pumpouts by zooming into any of our maps showing your location. Click the red 'i' icon on the bottom right of the map to bring up the icon key.

You can also download a list of non-Trust operated pumpouts or find other local business on our Local to You pages.

Separator toilets

(also know as waterless or compost toilets)

If you’re considering getting a separator/compost toilet for your boat, please only do so if you have the ability to completely compost the solid waste from your toilet yourself or have access to somewhere that will do this for you.

If you don’t have the ability to do this, then getting a composting/separator toilet is not the best solution for you. Pump out and elsan facilities are available across our network that boats with tanks or cassette toilets can use instead.

If you currently have a separator/compost toilet on your boat and are not able to completely compost the solid waste from your toilet yourself or have access to somewhere that will do it for you, then the alternative disposal method of bagging and binning it is not an environmentally sustainable way to deal with this waste. Bagged solid waste disposed of in bins can also lead to cross contamination of other content, which otherwise is sorted and mostly recycled, and can require that the whole content of the bin needing to be disposed of in landfill. Sending waste to landfill adds costs as landfill taxes are charged.

If you have a separator/compost toilet on your boat and have been putting bagged and binned waste in our waste bins, you need to find an alternative way to dispose of this waste. We appreciate that you might not be able to do this straight away, and in the interim small quantities of securely bagged waste can be disposed of in Trust bins if there is no alternative.

We respectfully ask that you only do this as a last resort. From the end of December 2021 we request that no bagged solid waste from separator/compost toilets is disposed of in Canal & River Trust waste bins. We will continue to work with boaters and others to identify a sustainable solution for the disposal of this waste.

How to buy your pump out card

Our 25 unit prepayment card - or 'pump out card' as it's known - gives you exactly one pump out at any of our pump out facilities (sorry, this doesn't include BWML marinas). 

However, you can also get 25 units of electricity at some of our mooring bollards and free use of our showers.

To buy your pump out card either:

Pop in to your local Trust office

Sometimes even the best laid plans go awry and you simply don't have enough time to do either of the above. If that happens, don't worry. You can also buy cards in person at our local offices below, although you may want to call ahead to make sure they're open and have pump out cards in stock.

East Midlands


Newark Office

The Kiln, Mather Road, Newark, NG24 1FB 0303 040 4040
Torksey Lock Torksey, Lincolnshire, LN1 2EH

01427 718202, 07884238781 

Cromwell Lock Cromwell, Nr Newark, Nottinghamshire, NG23 6HX

01636 821213, 07887754485

Boston Lock Boston, Lincolnshire, PE21 9JU

01205 364864, 07712010920

West Stockwith Lock West Stockwith, Doncaster, South Yorkshire, DN10 4ET

01427 890204, 07884238780 

Union Wharf Narrowboats Canal Basin, Leicester Road, Market Harborough, LE16 7UW

01858 432 123

The Canal Museum Stoke Bruern, Nr Towcester, Northants, NN12 7SE 01604 862229

London & South East

Magpie & Crown Pub 128 High Street, Brentford, Middlesex, TW8 8EW 020 8560 4570
Floating Café Little Venice Pool, Warwick Crescent, London, W2 6NE 020 7266 1066
Lee Valley Marina- Stanstead Abbotts Lee Valley Regional Park Authority, South Street, Stanstead Abbotts, SG12 8AL 01920 870 499
The Brewery Tap 47 Catherine Wheel Road, Brentford, Middlesex, TW8 8BD 020 8568 6006

Wales & South West


Devizes Office 

The Locks, Bath Road, Devizes, SN10 1QR 0303 040 4040
Sally Narrowboats Bradford-on-Avon Marina, Trowbridge Road, Wiltshire, BA15 1UD 01225 864923
ABC Leisure, Hilperton Marina Hammond Way, Trowbridge, Wiltshire, BA14 8RS 01225 765 243
ABC Leisure, Aldermaston Wharf Padworth, Reading, Berkshire, RG7 4JS 01189 714123
Caen Hill Café Devizes Locks, Caen Hill, Devizes, SN10 1QT 01452 318000
Great Bedwyn Post Office 90 Church Street, Great Bedwyn, Wiltshire, SN8 3PF 01672 870673
The Tutti Pole Café 3 High Street, Hungerford, Berkshire, RG17 0DN 01488 682515
Newbury Chandlers Greenham Island, Mill Lane, Newbury, Berkshire, RG14 5SG

01635 31672, 07974 088656

National Waterways Museum - Gloucester Llanothy Warehouse, The Docks, Gloucester, GL1 2EH

01452 318 200

Saul Junction Bridge Junction Bridge, Saul, Gloucestershire, GL2 7JZ

01452 740444

Llanthony Bridge Llanothy Road, Gloucestershire, GL1 2EJ

01452 312143

Jandco Diglis Basin, Diglis Road, Worcester, WR5 3BW

01905 350505

Cotswold Canal Trust Bell House, Wallbridge LockM, Stroud, GL5 3JS  01453 752 568
Beacon Park Boats The Boat House, Lanfoist Wharf, Lanfoist, NP7 9NG 01873 858277
The Ponsonby Arms Mill Street, Llangollen, Denbeighshire, LL20 8RY 01978 447985
Watkin & Williams (winter only) 6 Berwyn Street, Llangollen, Denbeighshire, LL20 8ND 01978 860652


West Midlands

Cambrian Office 22 Cambrian House, King Edwards, Road, Birmingham, B1 2AN  01827 254350
Etruria Boat Museum Lower Bedford Street, Eturia, Stoke-on-Trent, ST4 7AF 01782 233144
The Spar Shop Station Road, Endon, Stoke-on-Trent, ST98 9DR  
Holidays Afloat, Market Drayton The boatyard, Newcastle Road, Market Drayton, TF9 1HN 01630 652641
Hatton Office Canal Lane, Hatton, Warwickshire, CV35 7JL  01926 626 100
Bratch Locks Bratch Lane, Woomborne, Staffordshire, WV5 8DH  0303 040 4040
Lime Kiln Chandlery  The Boat Shop, Mart Lane, Stourport, DY13 9EL  01299 821111
Cambrian Stores 8 Kingston Row, Birmingham, West Midlands, B1 2NU  0121 236 8155
Ann Nixon Briar Cottage, Old Warwick Road, Solihull, B94 6JU  
Village Greens 26 High Street, Kinver, Stourbridge, DY7 6HF   01384 872990
Fradley Marine Services Fradley Junction, Alrewas, Burton Upon Trent, DE13 7DN 01283 790332

Yorkshire & North East


Fearns Wharf 

Fearns Wharf, Neptune Street, Leeds, LS9 8PB 0303 040 4040

Standedge Tunnel and Visitor Centre

Waters Road, Marsden, Huddersfield, HD7 6NQ 01484 844298
Bluewater Marina South End, Thorne, South Yorkshire, DN8 5QP 01405 813165, 07445 543369
Nationwide Narrow Boats Hatfield Road, Thorne, South Yorkshire, DN8 5RA 01405 741889
Linton Lock Marina Linton on Ouse, York, North Yorkshire, YO30 2AZ 01347 844048
Stanley Ferry Marina Ferry Lane, Stanley, Wakefield, WF3 4LT 01924 201800, 07947 158642 / 07737 113009
Viking Marine Albert Street, Goole, South Yorshire, DN14 5SY 01405 765737
Goole Boathouse The Timber Pond, Dutch Riverside, Goole, South Yorkshire, DN14 5TB 01405 763985
Aspley Services St Andrews Road, Apsley Basin, Huddersfield, HD1 6SD 01484 514123
Shire Cruisers The Wharf, Sowerby Bridge, West Yorkshire, HX6 2AG 01422 832712

North West


Bridge House Marina & Caravan Park

Nateby Crossing Lane, Nateby, Garstang, PR3 0JJ

01995 603 374

Renaissance, Watsons Wharf

Leek Road, Gawsworth, Macclesfield, SK11 0JQ


Portland Basin Marina

Lower Alma Street, Dukinfield, Cheshire, SK16 4SQ

0161 330 3133

Heritage Narrow Boats

Station Road, Schollar Green, Cheshire, ST7 3JZ

01782 785700

Freedom boats (Macc) Ltd

Brook Street, Macclesfield, Cheshire, SK11 7AW

01625 420042

Kings Lock Chandlery

Booth Lane, Middlewich, Cheshire, CW10 0JJ

01606 737564

Anderton Boat Lift 

Anderton, Northwich, Cheshire, CW9 6FW

01606 786777

Lockside Stores (summer season)

Grindley Brook, Whitchurch, Shropshire, SY13 4QH

01948 663385

Canal Central

Maesbury Marsh, Oswestry, Shropshire, SY10 8JG

01691 652168

National Waterways Museum

South Pier Road, Ellesmere Port, Merseyside, CH65 4FW

0151 3555017

J P Marine UK Ltd

Taylors Boatyard, Upper Cambrian, Road, Chester, CH1 4FB

01244 379922

Midway Boats 

Barbridge Marina, Nantwich, Cheshire, CW5 6BE

 01270 528482

Overwater Marina

Coole Lane, Newhall, Nantwich, Cheshire, CW5 8AY

01270 812677


Last date edited: 20 October 2021