Our policies and procedures

This class of information contains current written protocols for delivering our functions and responsibilities. The information contained within this class is current information only.

Policies and procedures

• Asset management policy
• Code of Practice - Competition Law Compliance
• Complaints procedure
• Health and safety
• Heritage policy
• Modern Slavery Act 2015
• Natural environment
• Waterways acquisition policy
• The Waterways Ombudsman Scheme
• Welsh language scheme

Specific policies and procedures are available on request.