Our policies and procedures

On this page you can find our key policies and procedures.

This class of information contains current written protocols for delivering our functions and responsibilities. The information contained within this class is current information only.

Preventing Corruption, Bribery, Fraud & the Facilitation of Tax Evasion
- Preventing Corruption, Bribery, Fraud & the Facilitation of Tax Evasion: Policy Statement
Asset management
- Asset Management Policy Statement
- Acquisition of Waterway Infrastructure Assets: Policy Statement
Commercial income
- Competition Law Compliance: Policy Statement
Customer services
Data Protection & Information Governance
- Data Protection & Information Governance: Policy Statement
Environment and climate action
- Natural environment policy
Freedom of Information
- Freedom of Information Act & Environmental Information Regulations: Policy Statement
Fundraising & Donations
- Ethical Fundraising Policy Statement
Health and safety
- Health & Safety: Policy Statement
Heritage
- Heritage Policy Statement
Inclusion & Diversity
- Inclusion & Diversity: Policy Statement
- Stronger Together - Our inclusion and diversity strategy 2023-26
Modern slavery and human trafficking
- Modern Slavery Statement 2022/23
People
- Waterways Pension Fund - Statement of Investment Principles
- Waterways Pension Fund implementation statement
Procurement
- Procurement: Policy Statement
Safeguarding children and adults at risk
- Safeguarding children and adults at risk: Standard
- Safeguarding Policy Statement
Third Party Activities and Events
- Restricted Activities on Trust Land
Towpath use
- Towpaths for Everyone Policy
Volunteers
- Volunteer Policy
Welsh Language Commitment / Ein hymrwymiad i’r Gymraeg
- Welsh Language Commitment / Ein hymrwymiad i’r Gymraeg
Whistleblowing
- Whistleblowing Policy Statement

Specific policies and procedures are available on request.

Last Edited: 09 July 2025

Our policies and procedures

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