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The charity making life better by water

Our policies and procedures

On this page you can find our key policies and procedures.

This class of information contains current written protocols for delivering our functions and responsibilities. The information contained within this class is current information only.

Anti-Bribery, Fraud & CCO

Asset management

Commercial income

Customer services

Data Protection & Information Governance

Environment and climate action

Freedom of Information

Health and safety


Inclusion & Diversity

Modern slavery and human trafficking



Safeguarding children and adults at risk

Towpath use


Welsh Language Commitment / Ein hymrwymiad i’r Gymraeg


Specific policies and procedures are available on request.

Last Edited: 22 April 2024

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