We love and care for your canals and rivers, because everyone deserves a place to escape.

How to buy your pump out card

Our 25 unit prepayment card is more commonly referred to as a 'pump out card', that's because it delivers you exactly one pump out at any of our pump out facilities (sorry, this doesn't include BWML marinas). However, they can also provide 25 units of electricity at some of our mooring bollards and free use of our showers.

If you're well prepared it's always possible to purchase your pump out cards from our online shop or by telephone from our customer service team, just allow a few days for your order to be sent.

But, sometimes even the best laid plans go awry and you simply don't have enough time to do either of the above.  If that is the case then it may be helpful for you to know that you can also buy these cards in person at the following locations. We'd suggest that you always make a quick call ahead of your journey to make sure that they're open and do have pump out cards in stock.

North West (map)

Wigan Office

(North West waterway office)

Trencherfield Mill, Heritage Way, Wigan, WN3 4BN

0303 040 4040

Bridge House Marina & Caravan Park

Nateby Crossing Lane, Nateby, Garstang, PR3 0JJ

01995 603 374


North East (map)

Fearns Wharf

(North East waterway office)

Fearns Wharf, Neptune Street, Leeds, LS9 8PB 0303 040 4040
Bluewater Marina South End, Thorne, South Yorkshire, DN8 5QP 01405 813165, 07445 543369
Nationwide Narrow Boats Hatfield Road, Thorne, South Yorkshire, DN8 5RA 01405 741889
Linton Lock Marina Linton on Ouse, York, North Yorkshire, YO30 2AZ 01347 844048
Stanley Ferry Marina Ferry Lane, Stanley, Wakefield, WF3 4LT 01924 201800, 07947 158642 / 07737 113009
Viking Marine Albert Street, Goole, South Yorshire, DN14 5SY 01405 765737
Goole Boathouse The Timber Pond, Dutch Riverside, Goole, South Yorkshire, DN14 5TB 01405 763985
Aspley Services St Andrews Road, Apsley Basin, Huddersfield, HD1 6SD 01484 514123
Shire Cruisers The Wharf, Sowerby Bridge, West Yorkshire, HX6 2AG 01422 832712


Manchester & Pennine (map)

Red Bull Office

(Manchester & Pennine waterway office)

Congleton Road South, Church Lawton, Stoke on Trent, ST7 3AP 0303 040 4040

Standedge Tunnel and Visitor Centre


Waters Road, Marsden, Huddersfield, HD7 6NQ 01484 844298
 Renaissance, Watsons Wharf Leek Road, Gawsworth, Macclesfield, SK11 0JQ  
 Portland Basin Marina Lower Alma Street, Dukinfield, Cheshire, SK16 4SQ 0161 330 3133
 Heritage Narrow Boats Station Road, Schollar Green, Cheshire, ST7 3JZ 01782 785700
 Freedom boats (Macc) Ltd Brook Street, Macclesfield, Chashire, SK11 7AW

 01625 420042

 Kings Lock Chandlery Booth Lane, Middlewich, Cheshire, CW10 0JJ

 01606 737564


North Wales & Borders (map)

Northwich Office

(North Wales & Borders waterway office)

Navigation Road, Northwich, Cheshire, CW8 1BH 0303 040 4040
Anderton Boat Lift  Anderton, Northwich, Cheshire, CW9 6FW  01606 786777
Watkin & Williams (Winter Only) 6 Berwyn Street, Llangollen, Denbeighshire, LL20 8ND  01978 860652
National Waterways Museum  South Pier Road, Ellesmere Port, Merseyside, CH65 4FW  0151 3555017
J P Marine UK Ltd  Taylors Boatyard, Upper Cambrian, Road, Chester, CH1 4FB  01244 379922
Overwater Marina  Coole Lane, Newhall, Nantwich, Cheshire, CW5 8AY  01270 812677
Holidays Afloat, Market Drayton  The boatyard, Newcastle Road, Market Drayton, TF9 1HN  01630 652641


West Midlands (map)

Fazeley Office  Peel's Wharf, Litchfield Street, Tamworth, Staffordshire, B78 3QZ  0303 040 4040
Cambrian Office 22 Cambrian House, King Edwards, Road, Birmingham, B1 2AN  01827 254350
Hatton Office  Canal Lane, Hatton, Warwickshire, CV35 7JL  01926 626 100
Bratch Locks Bratch Lane, Woomborne, Staffordshire, WV5 8DH  Contact via West Midlands Waterway (0303 040 4040)
Lime Kiln Chandlery  The Boat Shop, Mart Lane, Stourport, DY13 9EL  01299 821111
Cambrian Stores 8 Kingston Row, Birmingham, West Midlands, B1 2NU  0121 236 8155
Ann Nixon  Briar Cottage, Old Warwick Road, Solihull, B94 6JU  
Village Greens 26 High Street, Kinver, Stourbridge, DY7 6HF   01384 872990


Central Shires (map)

Fazeley Office  Peel's Wharf, Litchfield Street, Tamworth, Staffordshire, B78 3QZ 0303 040 4040
The Spar Shop Station Road, Endon, Stoke-on-Trent
ST98 9DR
Etruria Boat Museum Lower Bedford street, Eturia, Stoke-on-Trent, ST4 7AF 01782 233144
Fradley Marine Services Fradley Junction, Alrewas, Burton Upon Trent, DE13 7DN 01283 790332


East Midlands (map) 

Newark Office (East Midlands waterway office)

The Kiln, Mather Road, Newark, NG24 1FB 0303 040 4040
Torksey Lock Torksey, Lincolnshire, LN1 2EH

01427 718202, 07884238781 

Cromwell Lock Cromwell, Nr Newark, Nottinghamshire, NG23 6HX

01636 821213, 07887754485

Boston Lock Boston, Lincolnshire, PE21 9JU

01205 364864, 07712010920

West Stockwith Lock West Stockwith, Doncaster, South Yorkshire, DN10 4ET

01427 890204, 07884238780 


South Wales & Severn (map)

Gloucester Waterway Museum Llanothy Warehouse, The Docks, Gloucester, GL1 2EH 01452 318 200
Saul Junction Bridge  Junction Bridge, Saul, Gloucestershire, GL2 7JZ 01452 470444
Llanthony Bridge Llanothy Road, Gloucestershire, GL1 2EJ 01452 312143
Jandco Diglis Basin, Diglis Road, Worcester, WR5 3BW 01905 350505
Cotswold Canal Trust Bell House, Wallbridge LockM, Stroud, GL5 3JS  01453 752 568
Beacon Park Boats The Boat House, Lanfoist Wharf, Lanfoist, NP7 9NG 01873 858277


South East (map)

Milton Keynes Office (South East waterway office)

First Floor North, Station House, 500 Elder Gate, Milton Keynes, MK9 1BB 0303 040 4040
Union Wharf Narrowboats Canal Basin, Leicester Road, Market Harborough, LE16 7UW 01858 432 123
The Canal Museum Stoke Bruern, Nr Towcester, Northants, NN12 7SE  


Kennet & Avon (map)

Devizes Office (Kennet & Avon waterway office)

The Locks, Bath Road, Devizes, SN10 1QR 0303 040 4040
Sally Narrowboats Bradford-on-Avon Marina, Trowbridge Road, Wiltshire, BA15 1UD 01225 864923
ABC Leisure, Hilperton Marina Hammond Way, Trowbridge, Wiltshire, BA14 8RS 01225 765 243
ABC Leisure, Aldermaston Wharf Padworth, Reading, Berkshire, RG7 4JS 01189 714123
Caen Hill Café Devizes Locks, Caen Hill, Dvizes, SN10 1QT 01452 318000
Crofton Pumping Station Crofton, Marlborough, Wiltshire, SN8 3DW 01672 870300
Great Bedwyn Post Office 90 Church Street, Great Bedwyn, Wiltshire, SN8 3PF 01672 870673
The Tutti Pole Café 3 High Street, Hungerford, Berkshire, RG17 0DN 01488 682515
Newbury Chandlers Greenham Island, Mill Lane, Newbury, Berkshire, RG14 5SG

01635 31672, 07974 088656


London (map)

Docklands Office

420 Manchester Road, Docklands, London, E14 9ST

0303 040 4040
Floating Café Little Venice Pool, Warwick Crescent, London, W2 6NE 020 7266 1066
The Brewery Tap 47 Catherine Wheel Road, Brentford, Middlesex, TW8 8BD 020 8568 6006


Last date edited: 9 February 2017