We love and care for your canals and rivers, because everyone deserves a place to escape.

Water points and sewage disposal

We provide water points at frequent intervals along the canals and rivers, along with toilets and special units for emptying Elsans and Portapottis.

You’ll need the standard Canal & River Trust Yale key (available from our shop - see link on the right) to access these.   

If your boat has a holding tank, you’ll need more sophisticated pump out services. This is not covered by your licence fee. If you want to use our self-service machines you will need to purchase a pre-payment card, also available from the shop. 

Do please follow the instructions carefully – part of the reason for the high cost of cards is the number of breakdowns that occur from mis-use of the equipment. 

A more attractive option would be to purchase the service from a boatyard or marina, where someone will do the dirty work for you for a very reasonable fee.

What you must never do is to use a free-standing pump to pump out your tank into an Elsan disposal point – these simply don’t have the capacity and there’s a high risk of spillage. Pollution of the canalside with raw sewage would be a very serious offence as well as a health hazard. 

Find a pump out

You can find our elsans and pumpouts by looking at our maps. Make sure that you zoom in to your chosen location, then click the red i icon on the bottom right to bring up the symbol legend. This will help to ensure you find the facility you are looking for. You can also download a list of non-Trust operated pumpouts or find other local business on our Local to You pages.

How to buy your pump out card

Our 25 unit prepayment card is more commonly referred to as a 'pump out card', that's because it delivers you exactly one pump out at any of our pump out facilities (sorry, this doesn't include BWML marinas).  However, they can also provide 25 units of electricity at some of our mooring bollards and free use of our showers.

If you're well prepared it's always possible to purchase your pump out cards from our online shop or by telephone from our customer service team, just allow a few days for your order to be sent.

But, sometimes even the best laid plans go awry and you simply don't have enough time to do either of the above.  If that is the case then it may be helpful for you to know that you can also buy these cards in person at the following locations. We'd suggest that you always make a quick call ahead of your journey to make sure that they're open and do have pump out cards in stock.

North West 

Wigan Office (North West waterway office)

Trencherfield Mill, Heritage Way, Wigan, WN3 4BN

0303 040 4040

Bridge House Marina & Caravan Park

Nateby Crossing Lane, Nateby, Garstang, PR3 0JJ

01995 603 374

 

 North East 

Fearns Wharf (North East waterway office)

Fearns Wharf, Neptune Street, Leeds, LS9 8PB 0303 040 4040
Bluewater Marina South End, Thorne, South Yorkshire, DN8 5QP 01405 813165, 07445 543369
Nationwide Narrow Boats Hatfield Road, Thorne, South Yorkshire, DN8 5RA 01405 741889
Linton Lock Marina Linton on Ouse, York, North Yorkshire, YO30 2AZ 01347 844048
Stanley Ferry Marina Ferry Lane, Stanley, Wakefield, WF3 4LT 01924 201800, 07947 158642 / 07737 113009
Viking Marine Albert Street, Goole, South Yorshire, DN14 5SY 01405 765737
Goole Boathouse The Timber Pond, Dutch Riverside, Goole, South Yorkshire, DN14 5TB 01405 763985
Aspley Services St Andrews Road, Apsley Basin, Huddersfield, HD1 6SD 01484 514123
Shire Cruisers The Wharf, Sowerby Bridge, West Yorkshire, HX6 2AG 01422 832712

 

Manchester & Pennine

Red Bull Office (Manchester & Pennine waterway office)

Congleton Road South, Church Lawton, Stoke on Trent, ST7 3AP 0303 040 4040

Standedge Tunnel and Visitor Centre

Waters Road, Marsden, Huddersfield, HD7 6NQ 01484 844298
Renaissance, Watsons Wharf Leek Road, Gawsworth, Macclesfield, SK11 0JQ  
 Portland Basin Marina Lower Alma Street, Dukinfield, Cheshire, SK16 4SQ 0161 330 3133
Heritage Narrow Boats Station Road, Schollar Green, Cheshire, ST7 3JZ 01782 785700
Freedom boats (Macc) Ltd Brook Street, Macclesfield, Chashire, SK11 7AW

 01625 420042

Kings Lock Chandlery Booth Lane, Middlewich, Cheshire, CW10 0JJ

 01606 737564

 

North Wales & Borders

Northwich Office (North Wales & Borders waterway office)

Navigation Road, Northwich, Cheshire, CW8 1BH 0303 040 4040
Anderton Boat Lift  Anderton, Northwich, Cheshire, CW9 6FW  01606 786777
Lockside Stores (summer season)  Grindley Brook, Whitchurch, Shropshire, SY13 4QH  01948 663385
Watkin & Williams (winter only) 6 Berwyn Street, Llangollen, Denbeighshire, LL20 8ND  01978 860652
The Ponsonby Arms  Mill Street, Llangollen, Denbeighshire, LL20 8RY  01978 447985
Canal Central  Maesbury Marsh, Oswestry, Shropshire, SY10 8JG  01691 652168
National Waterways Museum South Pier Road, Ellesmere Port, Merseyside, CH65 4FW  0151 3555017
J P Marine UK Ltd  Taylors Boatyard, Upper Cambrian, Road, Chester, CH1 4FB  01244 379922
Midway Boats  Barbridge Marina, Nantwich, Cheshire, CW5 6BE  01270 528482
Overwater Marina  Coole Lane, Newhall, Nantwich, Cheshire, CW5 8AY  01270 812677
Holidays Afloat, Market Drayton  The boatyard, Newcastle Road, Market Drayton, TF9 1HN  01630 652641

 

West Midlands

Fazeley Office  Peel's Wharf, Litchfield Street, Tamworth, Staffordshire, B78 3QZ  0303 040 4040
Cambrian Office 22 Cambrian House, King Edwards, Road, Birmingham, B1 2AN  01827 254350
Hatton Office Canal Lane, Hatton, Warwickshire, CV35 7JL  01926 626 100
Bratch Locks Bratch Lane, Woomborne, Staffordshire, WV5 8DH  Contact via West Midlands Waterway (0303 040 4040)
Lime Kiln Chandlery  The Boat Shop, Mart Lane, Stourport, DY13 9EL  01299 821111
Cambrian Stores 8 Kingston Row, Birmingham, West Midlands, B1 2NU  0121 236 8155
Ann Nixon  Briar Cottage, Old Warwick Road, Solihull, B94 6JU  
Village Greens 26 High Street, Kinver, Stourbridge, DY7 6HF   01384 872990

 

Central Shires

Fazeley Office  Peel's Wharf, Litchfield Street, Tamworth, Staffordshire, B78 3QZ 0303 040 4040
The Spar Shop Station Road, Endon, Stoke-on-Trent
ST98 9DR
 
Etruria Boat Museum Lower Bedford street, Eturia, Stoke-on-Trent, ST4 7AF 01782 233144
Fradley Marine Services Fradley Junction, Alrewas, Burton Upon Trent, DE13 7DN 01283 790332

 

East Midlands

Newark Office (East Midlands waterway office)

The Kiln, Mather Road, Newark, NG24 1FB 0303 040 4040
Torksey Lock Torksey, Lincolnshire, LN1 2EH

01427 718202, 07884238781 

Cromwell Lock Cromwell, Nr Newark, Nottinghamshire, NG23 6HX

01636 821213, 07887754485

Boston Lock Boston, Lincolnshire, PE21 9JU

01205 364864, 07712010920

West Stockwith Lock West Stockwith, Doncaster, South Yorkshire, DN10 4ET

01427 890204, 07884238780 

 

South Wales & Severn

Gloucester Waterway Museum Llanothy Warehouse, The Docks, Gloucester, GL1 2EH 01452 318 200
Saul Junction Bridge  Junction Bridge, Saul, Gloucestershire, GL2 7JZ 01452 470444
Llanthony Bridge Llanothy Road, Gloucestershire, GL1 2EJ 01452 312143
Jandco Diglis Basin, Diglis Road, Worcester, WR5 3BW 01905 350505
Cotswold Canal Trust Bell House, Wallbridge LockM, Stroud, GL5 3JS  01453 752 568
Beacon Park Boats The Boat House, Lanfoist Wharf, Lanfoist, NP7 9NG 01873 858277

 

South East

Milton Keynes Office (South East waterway office)

First Floor North, Station House, 500 Elder Gate, Milton Keynes, MK9 1BB 0303 040 4040
Union Wharf Narrowboats Canal Basin, Leicester Road, Market Harborough, LE16 7UW 01858 432 123
The Canal Museum Stoke Bruern, Nr Towcester, Northants, NN12 7SE  

 

Kennet & Avon

Devizes Office (Kennet & Avon waterway office)

The Locks, Bath Road, Devizes, SN10 1QR 0303 040 4040
Sally Narrowboats Bradford-on-Avon Marina, Trowbridge Road, Wiltshire, BA15 1UD 01225 864923
ABC Leisure, Hilperton Marina Hammond Way, Trowbridge, Wiltshire, BA14 8RS 01225 765 243
ABC Leisure, Aldermaston Wharf Padworth, Reading, Berkshire, RG7 4JS 01189 714123
Caen Hill Café Devizes Locks, Caen Hill, Dvizes, SN10 1QT 01452 318000
Crofton Pumping Station Crofton, Marlborough, Wiltshire, SN8 3DW 01672 870300
Great Bedwyn Post Office 90 Church Street, Great Bedwyn, Wiltshire, SN8 3PF 01672 870673
The Tutti Pole Café 3 High Street, Hungerford, Berkshire, RG17 0DN 01488 682515
Newbury Chandlers Greenham Island, Mill Lane, Newbury, Berkshire, RG14 5SG

01635 31672, 07974 088656

 

London

Docklands Office

420 Manchester Road, Docklands, London, E14 9ST

0303 040 4040
Magpie & Crown Pub 128 High Street, Brentford, Middlesex, TW8 8EW 020 8560 4570
Floating Café Little Venice Pool, Warwick Crescent, London, W2 6NE 020 7266 1066
Lee Valley Marina- Stanstead Abbotts Lee Valley Regional Park Authority, South Street, Stanstead Abbotts, SG12 8AL 01920 870 499
The Brewery Tap 47 Catherine Wheel Road, Brentford, Middlesex, TW8 8BD 020 8568 6006

Last date edited: 20 January 2017