You'll find water points at various places along the canals and rivers, along with toilets and special units for emptying Elsans and Portapottis.
You’ll need more sophisticated pump out services if your boat has a holding tank. This is not covered by your licence fee. To use our self-service machines you'll need a pre-payment card, also available from the shop.
Please follow the instructions carefully – part of the reason the cost of the cards remains high are the number of breakdowns from mis-using the equipment.
Never use a free-standing pump - to pump out your tank into an Elsan disposal point. These simply don’t have the capacity and there’s a high risk of spillage. Polluting the canalside with raw sewage is a very serious offence - as well as a health hazard.
It may be easier to buy the service from a boatyard or marina, where someone will do the dirty work for you for a very reasonable fee.
You can find our elsans and pumpouts by zooming into any of our maps showing your location. Click the red i icon on the bottom right of the map to bring up the icon key.
(also know as waterless or compost toilets)
If you’re considering getting a separator/compost toilet for your boat, please only do so if you have the ability to completely compost the solid waste from your toilet yourself or have access to somewhere that will do this for you. If you don’t have the ability to do this, then getting a composting/separator toilet is not the best solution for you. Pump out and elsan facilities are available across our network that boats with tanks or cassette toilets can use instead.
If you currently have a separator/compost toilet on your boat and are not able to completely compost the solid waste from your toilet yourself or have access to somewhere that will do it for you, then the alternative disposal method of bagging and binning it is not an environmentally sustainable way to deal with this waste. Bagged solid waste disposed of in bins can also lead to cross contamination of other content, which otherwise is sorted and mostly recycled, and can require that the whole content of the bin needing to be disposed of in landfill. Sending waste to landfill adds costs as landfill taxes are charged.
If you have a separator/compost toilet on your boat and have been putting bagged and binned waste in our waste bins, you need to find an alternative way to dispose of this waste. We appreciate that you might not be able to do this straight away, and in the interim small quantities of securely bagged waste can be disposed of in Trust bins if there is no alternative. We respectfully ask that you only do this as a last resort. From the end of December 2021 we request that no bagged solid waste from separator/compost toilets is disposed of in Canal & River Trust waste bins. We will continue to work with boaters and others to identify a sustainable solution for the disposal of this waste.
Our 25 unit prepayment card - or 'pump out card' as it's known - gives you exactly one pump out at any of our pump out facilities (sorry, this doesn't include BWML marinas).
However, you can also get 25 units of electricity at some of our mooring bollards and free use of our showers.
To buy your pump out card either:
But, sometimes even the best laid plans go awry and you simply don't have enough time to do either of the above. If that happens, don't worry. You can also buy cards in person at our local offices below, although you may want to call ahead to make sure they're open and have pump out cards in stock.
|The Kiln, Mather Road, Newark, NG24 1FB||0303 040 4040|
|Torksey Lock||Torksey, Lincolnshire, LN1 2EH||
01427 718202, 07884238781
|Cromwell Lock||Cromwell, Nr Newark, Nottinghamshire, NG23 6HX||
01636 821213, 07887754485
|Boston Lock||Boston, Lincolnshire, PE21 9JU||
01205 364864, 07712010920
|West Stockwith Lock||West Stockwith, Doncaster, South Yorkshire, DN10 4ET||
01427 890204, 07884238780
|Union Wharf Narrowboats||Canal Basin, Leicester Road, Market Harborough, LE16 7UW||
01858 432 123
|The Canal Museum||Stoke Bruern, Nr Towcester, Northants, NN12 7SE||01604 862229|
420 Manchester Road, Docklands, London, E14 9ST
|0303 040 4040|
|Magpie & Crown Pub||128 High Street, Brentford, Middlesex, TW8 8EW||020 8560 4570|
|Floating Café||Little Venice Pool, Warwick Crescent, London, W2 6NE||020 7266 1066|
|Lee Valley Marina- Stanstead Abbotts||Lee Valley Regional Park Authority, South Street, Stanstead Abbotts, SG12 8AL||01920 870 499|
|The Brewery Tap||47 Catherine Wheel Road, Brentford, Middlesex, TW8 8BD||020 8568 6006|
|Milton Keynes Office||First Floor North, Station House, 500 Elder Gate, Milton Keynes, MK9 1BB||0303 040 4040|
|The Locks, Bath Road, Devizes, SN10 1QR||0303 040 4040|
|Sally Narrowboats||Bradford-on-Avon Marina, Trowbridge Road, Wiltshire, BA15 1UD||01225 864923|
|ABC Leisure, Hilperton Marina||Hammond Way, Trowbridge, Wiltshire, BA14 8RS||01225 765 243|
|ABC Leisure, Aldermaston Wharf||Padworth, Reading, Berkshire, RG7 4JS||01189 714123|
|Caen Hill Café||Devizes Locks, Caen Hill, Devizes, SN10 1QT||01452 318000|
|Great Bedwyn Post Office||90 Church Street, Great Bedwyn, Wiltshire, SN8 3PF||01672 870673|
|The Tutti Pole Café||3 High Street, Hungerford, Berkshire, RG17 0DN||01488 682515|
|Newbury Chandlers||Greenham Island, Mill Lane, Newbury, Berkshire, RG14 5SG||
01635 31672, 07974 088656
|National Waterways Museum - Gloucester||Llanothy Warehouse, The Docks, Gloucester, GL1 2EH||
01452 318 200
|Saul Junction Bridge||Junction Bridge, Saul, Gloucestershire, GL2 7JZ||
|Llanthony Bridge||Llanothy Road, Gloucestershire, GL1 2EJ||
|Jandco||Diglis Basin, Diglis Road, Worcester, WR5 3BW||
|Cotswold Canal Trust||Bell House, Wallbridge LockM, Stroud, GL5 3JS||01453 752 568|
|Beacon Park Boats||The Boat House, Lanfoist Wharf, Lanfoist, NP7 9NG||01873 858277|
|The Ponsonby Arms||Mill Street, Llangollen, Denbeighshire, LL20 8RY||01978 447985|
|Watkin & Williams (winter only)||6 Berwyn Street, Llangollen, Denbeighshire, LL20 8ND||01978 860652|
|Cambrian Office||22 Cambrian House, King Edwards, Road, Birmingham, B1 2AN||01827 254350|
|Etruria Boat Museum||Lower Bedford Street, Eturia, Stoke-on-Trent, ST4 7AF||01782 233144|
|The Spar Shop||Station Road, Endon, Stoke-on-Trent, ST98 9DR|
|Holidays Afloat, Market Drayton||The boatyard, Newcastle Road, Market Drayton, TF9 1HN||01630 652641|
|Hatton Office||Canal Lane, Hatton, Warwickshire, CV35 7JL||01926 626 100|
|Bratch Locks||Bratch Lane, Woomborne, Staffordshire, WV5 8DH||0303 040 4040|
|Lime Kiln Chandlery||The Boat Shop, Mart Lane, Stourport, DY13 9EL||01299 821111|
|Cambrian Stores||8 Kingston Row, Birmingham, West Midlands, B1 2NU||0121 236 8155|
|Ann Nixon||Briar Cottage, Old Warwick Road, Solihull, B94 6JU|
|Village Greens||26 High Street, Kinver, Stourbridge, DY7 6HF||01384 872990|
|Fradley Marine Services||Fradley Junction, Alrewas, Burton Upon Trent, DE13 7DN||01283 790332|
|Fearns Wharf, Neptune Street, Leeds, LS9 8PB||0303 040 4040|
|Waters Road, Marsden, Huddersfield, HD7 6NQ||01484 844298|
|Bluewater Marina||South End, Thorne, South Yorkshire, DN8 5QP||01405 813165, 07445 543369|
|Nationwide Narrow Boats||Hatfield Road, Thorne, South Yorkshire, DN8 5RA||01405 741889|
|Linton Lock Marina||Linton on Ouse, York, North Yorkshire, YO30 2AZ||01347 844048|
|Stanley Ferry Marina||Ferry Lane, Stanley, Wakefield, WF3 4LT||01924 201800, 07947 158642 / 07737 113009|
|Viking Marine||Albert Street, Goole, South Yorshire, DN14 5SY||01405 765737|
|Goole Boathouse||The Timber Pond, Dutch Riverside, Goole, South Yorkshire, DN14 5TB||01405 763985|
|Aspley Services||St Andrews Road, Apsley Basin, Huddersfield, HD1 6SD||01484 514123|
|Shire Cruisers||The Wharf, Sowerby Bridge, West Yorkshire, HX6 2AG||01422 832712|
|Trencherfield Mill, Heritage Way, Wigan, WN3 4BN||
0303 040 4040
|Nateby Crossing Lane, Nateby, Garstang, PR3 0JJ||
01995 603 374
|Congleton Road South, Church Lawton, Stoke on Trent, ST7 3AP||
0303 040 4040
Renaissance, Watsons Wharf
|Leek Road, Gawsworth, Macclesfield, SK11 0JQ||
|Lower Alma Street, Dukinfield, Cheshire, SK16 4SQ||
0161 330 3133
|Station Road, Schollar Green, Cheshire, ST7 3JZ||
|Brook Street, Macclesfield, Cheshire, SK11 7AW||
|Booth Lane, Middlewich, Cheshire, CW10 0JJ||
|Navigation Road, Northwich, Cheshire, CW8 1BH||
0303 040 4040
|Anderton, Northwich, Cheshire, CW9 6FW||
Lockside Stores (summer season)
|Grindley Brook, Whitchurch, Shropshire, SY13 4QH||
|Maesbury Marsh, Oswestry, Shropshire, SY10 8JG||
|South Pier Road, Ellesmere Port, Merseyside, CH65 4FW||
|Taylors Boatyard, Upper Cambrian, Road, Chester, CH1 4FB||
|Barbridge Marina, Nantwich, Cheshire, CW5 6BE||
|Coole Lane, Newhall, Nantwich, Cheshire, CW5 8AY||
Last date edited: 17 March 2021