Read the story of how the Canal & River Trust came to be
Work for us
We have vacancies across all of our waterways and in the offices, museums and attractions that support them. We're one of the UK's biggest charities and we take pride in everything we do
If you're thinking of getting in touch then please take a moment to look through these pages as we probably have the answer on our website
Planning & design
All you need to know about planning and design on our canals and rivers
Find a winter mooring
Find a cosy section of canal to hunker down in this winter
10 reasons to take up canoeing
It's a great way to get fit and explore our waterways at the same time
Share the Space
Take a look at our common sense guide to sharing the towpath
Find a place to fish
From reservoirs to club-managed canals and river stretches - find your nearest place to fish
Get your free guide
Download your free guide today and start exploring the waterway nature near you
Download your free guides
You've nine free days out guides to choose from - where will you go first?
Find a walk near you
Are you ready to ramble? Find a waterside stroll or a satisfying hike along our beautiful canals and rivers
Take a look at our upcoming events here.
Find your favourite waterway
With over 95 canals, rivers, reservoirs, docks and navigations, find out more about your favourite waterway
Something for everyone
Help us make a difference and have fun along the way. Find your perfect volunteer role today
Join our team
Could you join your local Towpath Taskforce team and help us to keep our canals looking lovely?
Desmond Family Canoe Trail
If you're aged 16-25 and would like to get involved with this exciting project, please get in touch
Could you be a volunteer lock keeper?
Find out what's involved with this popular volunteering opportunity
Why we think canals are better with Friends
Become a Friend of the Canal & River Trust today and you’ll open yourself up to new experiences and endless opportunities.
We love and care for your canals and rivers, because everyone deserves a place to escape.
We provide water points at frequent intervals along the canals and rivers, along with toilets and special units for emptying Elsans and Portapottis.
You’ll need the standard Canal & River Trust Yale key (available from our shop - see link on the right) to access these.
If your boat has a holding tank, you’ll need more sophisticated pump out services. This is not covered by your licence fee. If you want to use our self-service machines you will need to purchase a pre-payment card, also available from the shop.
Do please follow the instructions carefully – part of the reason for the high cost of cards is the number of breakdowns that occur from mis-use of the equipment.
A more attractive option would be to purchase the service from a boatyard or marina, where someone will do the dirty work for you for a very reasonable fee.
What you must never do is to use a free-standing pump to pump out your tank into an Elsan disposal point – these simply don’t have the capacity and there’s a high risk of spillage. Pollution of the canalside with raw sewage would be a very serious offence as well as a health hazard.
You can find our elsans and pumpouts by looking at our maps. Make sure that you zoom in to your chosen location, then click the red i icon on the bottom right to bring up the symbol legend. This will help to ensure you find the facility you are looking for. You can also download a list of non-Trust operated pumpouts or find other local business on our Local to You pages.
Our 25 unit prepayment card is more commonly referred to as a 'pump out card', that's because it delivers you exactly one pump out at any of our pump out facilities (sorry, this doesn't include BWML marinas). However, they can also provide 25 units of electricity at some of our mooring bollards and free use of our showers.
If you're well prepared it's always possible to purchase your pump out cards from our online shop or by telephone from our customer service team, just allow a few days for your order to be sent.
But, sometimes even the best laid plans go awry and you simply don't have enough time to do either of the above. If that is the case then it may be helpful for you to know that you can also buy these cards in person at the following locations. We'd suggest that you always make a quick call ahead of your journey to make sure that they're open and do have pump out cards in stock.
Wigan Office (North West waterway office)
0303 040 4040
Bridge House Marina & Caravan Park
01995 603 374
Fearns Wharf (North East waterway office)
Red Bull Office (Manchester & Pennine waterway office)
Standedge Tunnel and Visitor Centre
Northwich Office (North Wales & Borders waterway office)
Newark Office (East Midlands waterway office)
01427 718202, 07884238781
01636 821213, 07887754485
01205 364864, 07712010920
01427 890204, 07884238780
Milton Keynes Office (South East waterway office)
Devizes Office (Kennet & Avon waterway office)
01635 31672, 07974 088656
420 Manchester Road, Docklands, London, E14 9ST
Last date edited: 18 December 2017