We love and care for your canals and rivers, because everyone deserves a place to escape.

If you're thinking of taking a holiday on our canals or rivers and still have questions, take a look at our frequently asked questions.

What are the rules or regulations for driving the boat?
Read the boaters' handbook ahead of your trip and follow the instructions given by the boat operator during the handover.

Do I need Insurance?
Your canal boat will be insured by your boating holiday operator, although they will still expect you to take reasonable care. Some may also require a refundable security deposit or a damage waiver payment.

A damage waiver is a non-refundable payment that covers you in the event of loss or damage to you boat, except where this has been caused by negligence or a deliberate act by someone else. Many canal holiday operators will also offer you optional insurance, which covers you for personal injury and theft.

Can I swim in the canal?
You are strongly advised against getting into the canals and rivers due to the potential risks of illness, drowning, and possible collision with moving boats. Although some waterways are only a few feet deep there is no telling the size of the depth until you actually get in, and remember that cold temperatures can cause cramp in even the strongest of swimmers.

Is there any wildlife I should try not to disturb?
The waterways are rich in lush vegetation and beautifully unique animals, but as long as you respect your surroundings and the environment you’ll have nothing to worry about. All visitors to canals and rivers should make sure they follow the Waterways Code, the main points of which include:

  • Keep noise to a minimum
  • Don’t damage the surrounding vegetation or banks
  • Never dump rubbish, sewage, or oily bilge water into the water or onto the bank
  • Clean up after your dog, and keep it under control
  • If fishing, never discard hooks, lines, bottles or tins that can injure wildlife

Am I allowed to fish?
Fishing is permitted, as long as you have a current rod licence from the Environment Agency, and you do it within season. Most angling clubs will allow you to fish from your canal boat but some may ask you to purchase a day ticket - the rules can vary from area to area so you will need to check with your canal holiday operator first. In England and Wales you can fish at any time except close season, which is mid-March to mid-June.

Where do we stop at night?
Anywhere along the towpath, with very few exceptions. Mooring is free of charge on most canals and rivers; although you may have to pay a small fee on rivers where the banks are privately owned, or at quays and harbours.

There are also specially designated ‘visitor moorings' at popular places, and mooring your boat here is typically limited to 48 hours. You must make sure that you avoid mooring your boat within 50 metres of a lock or bridge, so that other boaters can pass by safely.

Where do we leave our car?
Hire bases will have parking facilities where you can leave your car for the week. If you are arriving by train, your canal holiday operator can tell you how to find the base, and can often arrange a taxi for you.

What do I do if there's a problem with the boat?
It is very unlikely that your canal boat will break down, but if it does just contact your hire-base with details of your location, and they will send an engineer out as soon as possible. Some canal holiday operators may levy an additional charge if the fault is caused by your own carelessness.

If you spot a problem with the navigation, such as a faulty lock or a leak, The Trust provides a 24 hour emergency freephone service, which can be reached by calling 0800 47 999 47. If an incident appears to be life or injury threatening, or involves fire or criminality, please dial 999.

Last date edited: 7 July 2015