We love and care for your canals and rivers, because everyone deserves a place to escape.

Registering and updating your details with us

Whether you’re a boater, donor, volunteer or angler there are many reasons to keep your contact details up to date.

Why should I set up an account with you?

By setting up a My Trust account you can manage your contact details and let us know what you do and don’t want to receive from us.

You’ll use the same email address and password to login and manage all of your communication preferences and see your donation history.


How can I access my account?

If you have already registered for an account you can log in here

If you have never registered for a My Trust account you can sign up for one here


How can I manage the emails that I get from you?

You can unsubscribe from our marketing communications at any point. All you need to do is log into your account, click on ‘My Communication Preferences’ and then untick the appropriate boxes.

If you want to stop receiving information about the closures on our waterways then visit ‘My Notices and Stoppages’ and then untick any boxes that are already ticked.

Please be aware that you may still receive emails from us relating to your boat licence or about emergencies relating to your boat.


I have forgotten my password. What should I do?

If you have forgotten your password please use our reset your password link rather than setting up a new account. Having more than one account may cause a significant delay in us being able to contact you quickly and efficiently.

Last date edited: 30 November 2015