Thelma Edwards is a greeter for the 5,000 visitors who step aboard The Admiral floating visitor centre each year. She relishes her role as storyteller, bringing to life the inspiring tale of the Kennet & Avon Canal.
“I moved to Devizes with my husband Colin and volunteered with the Canal & River Trust to make new friends and develop a shared interest. After four years as a volunteer lock keeper and towpath taskforce member I was asked to be a greeter and to develop The Admiral as a visitor attraction. The boat is moored at Caen Hill.
I love the job and it gives me a sense of purpose that gets me up every morning now that I’m retired. I meet people from all over the world and I enjoy watching their reactions when they look at the before and after photos of Caen Hill’s amazing restoration.
The shell of The Admiral, a wide beamed boat, was craned into the canal at Devizes Wharf in December 2015. After being kitted out by volunteers, it started operating as a visitor centre in July 2016.
One of the things I enjoy the most is sharing the ‘wow’ moments with families as they come aboard for the first time. I’m a firm believer that giving ourselves time to just ‘be’ rather than constantly striving to ‘do’, is incredibly important for our wellbeing. Spending time by water definitely makes us happier and healthier.
I encourage children to enjoy the beautiful surroundings, get to know the swans and learn about wildlife. They feed the fish with duck food from the boat, watching the colours of their fins shine as they dart across the water.
Part of my role is developing craft activities for the children and display boards for the adults. I used to promote oral health for the NHS, so understand how to create displays, learning programmes and resource packs.
As a granny, I also know that children enjoy interacting with things rather than being told about them. I’ve created three waymarked trails with eight features to discover around our adjacent Diamond Jubilee Wood.
My displays are linked to visitors’ frequently asked questions and the craft activities are relevant to the family trail. I also make sure I promote our national campaigns, such as the Plastics Challenge anti-litter campaign.
Sometimes visitors are reluctant to step onto a boat, but I encourage them aboard and they find it to be more stable than they expected. I hope that by passing on my love of boating I may even convince some to take a boating holiday.
Several families come back and visit us every school holiday. The activities are free, and they love it. Some spend almost a whole day – they bring a picnic, explore the trail, do the crafts and finish off with an ice cream from Caen Hill café. What could be a nicer way to spend the day.”
In recognition of her tremendous efforts and enthusiasm, the Trust has awarded Thelma a gold badge for the 2,000 hours (250 working days) she’s given of her own time.
Volunteers such as Thelma ensure our waterways are wonderful experiences for visitors. But she could do with some help. If you enjoy talking to people and think you might like to become a greeter aboard The Admiral, please email firstname.lastname@example.org, or phone 07710 175278.
Last date edited: 16 September 2019