All our waterways are vulnerable to pollution ranging from small accidental spills that quickly disperse to major problems causing significant damage to the environment. We have over 500 pollution incidents reported to us every year, costing between £50 and £50,000 each to resolve.
If you see pollution on one of our canals or rivers, please:
When you call us to report a pollution incident, please pass on as much of the following information as possible. This will help us respond to the incident quickly:
We also need your contact number in case we need any further information to help us deal with the pollution.
Our local teams respond to all reports to take whatever reasonable measures we can to contain and minimise the impacts of the pollution. If the pollution is serious, we support the Environment Agency or Natural Resources Wales who'll lead on responding to the incident. For less serious pollution incidents, we will look after containing and minimising the impacts of pollution.
Last date edited: 2 July 2019