Our boat licence customer support team is out and about on our canals and rivers, constantly working to make sure all the boaters on our waterways have the right, up to date licences.
In 2017/18 private boat licences added up to £20.4 million, around 10% of our total income and, once the money from moorings and boating businesses is included, we received £38.1 million directly from boating activities. We wouldn’t be able to take care of our wonderful waterways without your contribution. However, sometimes, we come across boating customers who, for a number of reasons, haven’t paid their licence.
In March 2018 there were around 34,000 licensed boats on our waterways. Each year our boat licence customer support team works hard to keep licence evasion below 5%.
Every March, we carry out our national boat check - a log all boats on the waterways. The local teams patrol the banks with hand-held computers that show whether your boat has a valid licence - no matter what's displayed in the window.
If you're not complying with the rules or your licence has expired (even if it’s only expired in February), your details are automatically recorded and the follow-up process begins.
Initially our office team will call to help you licence your boat. We do work with a number of boaters who struggle to pay their licence so more information about the support available is on our vulnerable boaters page.
But sometimes, we're left with no choice but to take further action and the case is past to a licence support officer.
Our main tool is the power for the Trust to “Section 8” unlicensed boats. This relates to power given in the British Waterways Act 1983 (and transferred to the Canal & River Trust). It allows us to remove boats from the waterway if they are there without our permission or persistently in breach of our licence terms and conditions – including not having a licence.
If a boat is also someone’s home, before exercising these powers we take the added precaution of getting a court order to remove the boat from the waterway.
Many people contact us when they see boats that appear to be unlicensed. Please bear in mind that there can be many reasons why licences are not displayed, from simple forgetfulness to condensation causing them to fall off.
If you don’t see a boat licence in the window, it doesn’t always mean the boat is unlicensed. If you want to find out for yourself then please use the online boat checker and if you have spotted an unlicensed boat, we’ll automatically be notified.
We’ve also been asked why we do not issue licences for our own workboats. Don’t worry, it’s because we have a separate fleet management system makes sure all our boats comply with safety needs.
Last date edited: 23 April 2020