Read the story of how the Canal & River Trust came to be
Work for us
We have vacancies across all of our waterways and in the offices, museums and attractions that support them. We're one of the UK's biggest charities and we take pride in everything we do
If you're thinking of getting in touch then please take a moment to look through these pages as we probably have the answer on our website
Planning & design
All you need to know about planning and design on our canals and rivers
Find a winter mooring
Find a cosy section of canal to hunker down in this winter
10 reasons to take up canoeing
It's a great way to get fit and explore our waterways at the same time
Share the Space
Take a look at our common sense guide to sharing the towpath
Find a place to fish
From reservoirs to club-managed canals and river stretches - find your nearest place to fish
Get your free guide
Download your free guide today and start exploring the waterway nature near you
Download your free guides
You've nine free days out guides to choose from - where will you go first?
Find a walk near you
Are you ready to ramble? Find a waterside stroll or a satisfying hike along our beautiful canals and rivers
Take a look at our upcoming events here.
Find your favourite waterway
With over 95 canals, rivers, reservoirs, docks and navigations, find out more about your favourite waterway
Something for everyone
Help us make a difference and have fun along the way. Find your perfect volunteer role today
Join our team
Could you join your local Towpath Taskforce team and help us to keep our canals looking lovely?
Desmond Family Canoe Trail
If you're aged 16-25 and would like to get involved with this exciting project, please get in touch
Could you be a volunteer lock keeper?
Find out what's involved with this popular volunteering opportunity
Why we think canals are better with Friends
Become a Friend of the Canal & River Trust today and you’ll open yourself up to new experiences and endless opportunities.
We love and care for your canals and rivers, because everyone deserves a place to escape.
We are caring and open and aim to put our supporters at the heart of everything we do. This is our promise to you:
We will be honest and transparent about where your money goes
We will be clear about who we are, what we do and how your donations are spent. We promise that all money donated to us will go directly on our work protecting, restoring and enhancing our canals and rivers, or educating people about them. We are able to offer this unique promise thanks to the way that we are funded - our fundraising and administration costs are covered by our commercial income.
More information on our income and expenditure can be found in our 2016/2017 Annual Report
We will treat you with courtesy and respect
We will not pressure you to make a gift and will respect your decision if you don’t want to give, or decide to stop giving. We will only contact you in the ways that you would like us to and we will respect your privacy and personal preferences so that you are always in control of your support. All of our fundraisers follow our Fundraising & Adults in Vulnerable Circumstances Policy.
You can change the way you hear from us at any time by contacting our Supporter Care Team by calling 0303 040 4040 (lines open Monday – Friday, 8am-6pm) or by emailing firstname.lastname@example.org
We will keep your personal information safe
We will only ask for personal details that are relevant and required. We strictly adhere to the Data Protection Act (1998) and will ensure that the personal information you share with us will be treated with the utmost confidentiality and sensitivity.
We will occasionally ask external organisations to contact you on our behalf, for example a call centre. When we use external organisation to work for us we work closely with them to ensure they embrace the Trust’s values and adhere to the strict guidelines we set.
We will never sell your information to any other third parties or charities. We will only share data for marketing purposes if they are working directly on our behalf.
We will from time to time carry out customer analysis. This is to help us ensure we provide you with the most relevant information and the best service possible.
We will work to the highest fundraising standards
We are proud members of the Fundraising Regulator and the Institute of Fundraising and actively follow their codes of fundraising conduct. We aim to exceed these principles where possible.
We strive to continually improve our fundraising practices to put you first. Please do contact us if you have any feedback about how we can improve what we do, we would love to hear from you.
Last date edited: 26 July 2017