Skip to main content

The charity making life better by water

Boat Licensing, Compliance & Enforcement Team

Our licence, compliance and enforcement team is available to support our boating customers with any licence issues.

Narrowboat moored in the sun at Milton Keynes on the Grand Union Canal

If you know what licence you need and want to create a new boating account or pay for your licence, log in to your boat licence account.

Here to help

If you need to talk about something else – for example, if you're concerned about a particular boat, want some advice on our guidance for continuous cruisers or need help to understand the terms and conditions of your licencecontact our team.

If we've tried to support you, but you still don't follow the conditions of your licence, our team may have to take further action. This could ultimately result in us removing your boat or terminating your licence. We'll always contact you before any action to give you as much time as possible to get in touch with us and try to resolve issues.

Contact us

Contact us as soon as possible if you ever find yourself in a situation that means you can't keep to the terms and conditions of your licence.

Last Edited: 05 September 2024

photo of a location on the canals
newsletter logo

Stay connected

Sign up to our monthly newsletter and be the first to hear about campaigns, upcoming events and fundraising inspiration