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Lapworth/ Kingswood CSF

Type: Customer Service Facility

Waterway(s): South Stratford Canal

From: 23 September 2026, 1:11pm

To: On-going

Region: West Midlands

Reason: Repair

Subject to review on: 13 November 2026

Location

Closest waterwaySouth Stratford Canal
Starts atLapworth Customer Pump Station/ Elsan
Ends atLapworth Customer Pump Station/ Elsan

Descriptions

Update 29 October 2026, 11:08am

Unfortunately, the replacement card reader panel for the Lapworth pump out has not yet reached our contractor as expected. The supplier is currently investigating this with the delivery company to establish what has happened.   Please be assured that the repair remains a priority, and we will provide a further update as soon as we receive more information regarding the delivery and installation of the replacement part.   We apologise for the continued inconvenience and thank you for your patience.

Update 22 October 2026, 10:43am

The part required has still not been received and is being chased.

We will provide a further update by 30th October.

Update 7 October 2026, 3:30pm

The part required is still awaited and is expected to arrive by the end of next week. Once received, our contractors will schedule a date for fitting. We will provide an update on the progress by Friday 23rd October.

Update 25 September 2026, 2:52pm

Our contractors have advised after attending today, there is a hardware issue with the card reader; this will need to be replaced.

An order will be placed for a new part and once it has arrived our contractors will then need to return to fit and test the pump out.

We do not have a timeframe for the replacement part but will update further once more is known.

Original 23 September 2026, 1:10pm

The pump out is currently out of order.

Please bear with us whilst our contractors attend.

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