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The charity making life better by water

Whitley Customer Service Facility

Type: Customer Service Facility

Waterway(s): Aire & Calder Navigation Main Line

From: 4 January 2026, 4pm

To: On-going

Region: Yorkshire and North East

Reason: Maintenance

Subject to review on: 9 January 2026

Location

Closest waterwayAire & Calder Navigation Main Line
Starts atWhitley Lock Sanitary Station
Ends atWhitley Lock Sanitary Station

Descriptions

Update 5 January 2026, 12:19pm

The local Operations team has now visited the site and our contractor has been appointed to attend urgently to empty the septic tank.

Once we have received confirmation that the tank has been empty and the elsan is available for use, we will update this notice.

Original 4 January 2026, 3:49pm

We have been made aware of sewage rising through a manhole cover at Whitley Customer Service Facility and request that this facility is not used until this can be investigated on Monday 5th January 2026.

An update will be provided on Monday 5th January 2026 once the issue has been investigated.

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