Skip to main content

The charity making life better by water

Grindley Brook Customer Service Facility

Type: Customer Service Facility

Waterway(s): Llangollen Canal

From: 23 December 2025, 8am

To: On-going

Region: West Midlands

Reason: Information

Subject to review on: 30 April 2026

Location

Closest waterwayLlangollen Canal
Starts atGrindley Brook Services
Ends atGrindley Brook Services

Descriptions

Update 6 March 2026, 10am

The customer service facilities at Grindley Brook will remain open while repairs continue following the canal breach at Whitchurch.

Customers are kindly reminded to please leave the facilities clean and tidy after use to help ensure they remain available for everyone.

Update 23 December 2025, 10:42am

The customer service facilities will be open from today.

Original 23 December 2025, 10:30am

The Grindley Brook customer service facilities will be temporarily re-opened from tomorrow (24th December) while we review the repairs necessary for the breach. Please note, that due to the short-notice re-opening of the CSF as part of our emergency response to the breach at Whitchurch, it has not been possible to arrange a cleaning service. Customers are asked to please leave the facilities clean.

photo of a location on the canals
newsletter logo

Stay connected

Sign up to our newsletter and discover how we protect canals and help nature thrive