Skip to main content

The charity making life better by water

Hawkesbury CSF

Type: Customer Service Facility

Waterway(s): Oxford Canal

From: 18 July 2025, 3:30pm

To: On-going

Region: West Midlands

Reason: Repair

Subject to review on: 26 September 2025

Location

Closest waterwayOxford Canal
Starts atHawkesbury CSF
Ends atHawkesbury CSF

Descriptions

Update 15 September 2025, 3:15pm

We are currently awaiting a quotation for the installation of a temporary system, which we expect to receive next week.

A further update will be provided as soon as additional information becomes available.

Update 29 August 2025, 4:33pm

We are currently awaiting the structural engineer's report following their scheduled attendance this week. This report will inform the next steps regarding the future of the building.

We apologise for the inconvenience caused by this temporary closure. The safety of our visitors remains our top priority, and we appreciate your patience while we carry out the necessary assessments.

In the meantime, the nearest alternative facilities are located at:

  • Coventry Basin – approximately 2 hours cruising (5 miles)
  • Boughton Road - approximately 4.5 hours cruising (13 miles)

Please note, the bin store within the car park compound remains open and is unaffected by this closure.

Thank you for your understanding. We will provide a further update as soon as more information becomes available.

Update 21 July 2025, 2:20pm

Following a recent inspection of the roof structure at Sutton Stop (Hawkesbury) customer service facilities, the building has been deemed structurally unsafe to enter. As a result, the facilities will remain closed on safety grounds while an assessment is made.

This closure continues to affect access to both the toilets and the elsan point.

Please note that the bin store within the car park compound remains open and is unaffected by this closure.

We apologise for the inconvenience and thank you for your understanding while we work to address the issue.

Original 18 July 2025, 3:37pm

Please be advised that the customer service facilities at Sutton Stop (Hawkesbury) are closed with immediate effect until further notice.

This closure affects access to the toilets and elsan, which will not be in use during this period.

Please note the bin store located within the car park compound will remain open.

Alternative facilities are available at Coventry Basin and Atherstone Top Lock.

photo of a location on the canals
newsletter logo

Stay connected

Sign up to our newsletter and discover how we protect canals and help nature thrive