Business boating team contacts

Business boating managers are here for anyone wanting to set up a new boating business. They also help existing boating businesses to expand or move to a different base.

Call us

You can phone us on 0303 040 4040. Please note this phone line is only open 8am to 6pm, Monday to Friday and 9am to 5pm, Saturday, Sunday and Bank Holidays. Alternatively you can use our Contact us form | Canal & River Trust or email [email protected] and a member of the team will respond within 5 working days.
Details of all members of the business boating team are given below. Please look carefully at the listings to find someone in your area with the right skills to help with your enquiry.

Business boating managers

Please contact the business boating manager who covers your proposed trading area:

BBM	Region	Email
Robert Coate	Wales & South West (incl Kennet & Avon canal), Droitwich Canal, south part of Worcester & Birmingham, Llangollen, Montgomery and Shropshire Union north of Wolverhampton	[email protected]
Richard Delves	North West and Yorkshire & North East	[email protected]
Gemma Hessey	West Midlands & East Midlands (not including south part of Worcester & Birmingham canals; Llangollen, Montgomery, Shropshire Union north of Wolverhampton).	[email protected]
Sarah Lee	London & South East	[email protected]

Business boating property surveyors

Business boating surveyors deal with leased boating premises and commercial mooring agreements, including network access agreements.

Contact		Email
Alistair Staton	Principal Surveyor - overseeing the surveying team.	[email protected]
Melanie Grant	Wales & South West, Kennet & Avon Waterways plus the Worcester & Birmingham and Droitwich Canal	[email protected]
Sarah Hirst	East Midlands & West Midlands	[email protected]
Louise Porter	North West, Yorkshire & North East	[email protected]
Jacquie Watt	London & South East	[email protected]
Gareth Stephens	National - Head of Business Boating & Waterside Mooring	[email protected]

Business boating commercial surveyors

Business boating commercial surveyors deal with specific lease renewals and rent reviews on the north/south of the estate, working alongside the regional surveyor and business boating manager.

Contact	Region	Email
Lance Turner	South	[email protected]	South
Position Vacant	North	Position vacant.

Technical management

Third party works engineers provide advice and guidance to clients building new marinas and technical support on other business boating enquiries.

To speak to a infrastructure services engineer please contact Tammy Plant (see below)

Contact	Email
Nnenna Ikwuegbu	[email protected]	Business support Business boating enquiries. Roving trader, Trade Plate & Maintenance Workboat applications
Andrew MacPherson	[email protected]	Business boating technical support Existing leases or enquiries relating to new business boating estate leases.
Tammy Plant	[email protected]	Business boating technical support New marina enquiries and works proposals (physical works)

Post should be sent to:

National Waterways Museum Ellesmere Port
South Pier Road
Ellesmere Port
Cheshire
CH65 4FW

Planning your route in advance will help you find good mooring spots

Complaints, compliments and feedback

We welcome your feedback. If you have had a good experience, we would love to hear from you. Equally, if your experience was not what you had hoped then we would like to know.

Last Edited: 26 January 2026