Contact us in the West Midlands

The West Midlands team is based in Birmingham, the vibrant heart of our canal network.

Man on canal boat Location: Birmingham

Waterway manager: Ian Lane


Contacting the team

If you email the West Midlands team you'll get through to the area's business support team. If you have a question about a local matter or want to report a fault then we will direct your enquiry to the right person and let you know what we're doing about it.

Please be patient, we recieve a high volume of enquiries daily and aim to respond as quickly as possible. Before contacting the team it can be useful to have a look at our FAQs to see if you can find the answer that you're looking for.

If you have an urgent enquiry please don't hesitate to call us on 0303 040 4040.

Cambrian House

Opening Times & Services

Our office is open 8:30 - 16:00 Monday to Friday and we can help if you’d like to pay for a boat licence or mooring, or would like some information about the local area.  We also sell the following items:

  • Sanitary station keys
  • Handcuff key / Conservation / Anti-vandall Key
  • Radar keys
  • Pump-out cards
  • Electricity cards 


West Midlands Waterways
Canal & River Trust
22 Cambrian Wharf
King Edwards Road
West Midlands
B1 2AN

Last date edited: 16 September 2016