1. Strong leadership skills
Great volunteer managers lead from the front, setting a great example. They're not afraid to get stuck in but also understand the importance of volunteer engagement, delegating and letting go of tasks with confidence, knowing that their volunteers are fully equipped with the skills, knowledge and enthusiasm to do a great job.
2. Great communication skills
Good communication is vital for happy and effective volunteers and volunteer managers understand this. They offer a variety of communication methods such as face to face chats and more formal meetings, and utilise new technology as well as embracing good old fashioned methods such as newsletters and posters. A great volunteer manager appreciates two-way communication and is an excellent listener.