Role: Heritage adviser
Team: Heritage
What kind of work do you do with volunteers?
Heritage admin, surveying and heritage skills
When did you first start working with volunteers?
In 2003, back then there was little support and mixed feelings about working with volunteers.
How much time do you spend working with volunteers?
As much as I can spare which isn't nearly enough
What are the most challenging and rewarding aspects to managing volunteers?
Managing a range of skills and the great satisfaction of seeing volunteers doing something well
What have you learnt from working with volunteers?
Good management is everything and with honourable exceptions it needs far more time and support than you think
What's the most important quality in a volunteer manager?
Positive encouragement and adapting when things don't go to plan
What do you do as a volunteer in your personal life?
Hands Around The World (third world grass roots projects), Freedom from Torture (medical support for asylum seekers who have been tortured) and Forest of Dean Building Preservation Trust.