The Freedom of Information Act ('the Act' or 'FOIA') was passed on 30 November 2000 and came into force in January 2005. It gives the public a right of access to all types of recorded information held by public authorities, but also sets out exemptions from that right.
The term 'public authority' is defined in the Act and includes all public bodies and Government departments in the UK. We have obligations in respect of the statutory functions we inherited from British Waterways.
Firstly, all requests must be made in writing. They must also include your name and an address (postal or email).
We will respond to your request promptly and within 20 working days of receipt. However, the Act does allow us to extend this deadline if we need to clarify your request with you, if we are charging you a fee, or if we are considering the public interest test.
We will always acknowledge receipt of requests within five working days. If we need further clarification from you we will write to you promptly to request this clarification. The 20 working days will begin when we receive this clarification. If we are considering the public interest test and need more time we will write to let you know we need to extend the deadline.
To make a request for information you write to us;
by email to our Information Officer
or by post to
Canal & River Trust
First Floor North
500 Elder Gate
Last date edited: 23 September 2015