Ways to contact us

• Some short video guides to help you use our online licensing system
• Current fees and other useful downloads
• Short term visitor licence information
• Starting a boating business?
• Licensing FAQs

• Planning your boat trip
• View, or sign up to receive alerts, stoppages affecting your journey
• Dimensions document
• Maps showing services and facilities

• General information about moorings
• How to find a home mooring for your boat
• Purchasing a long term mooring from the trust
• Mooring FAQs

Would you like to report something you’ve seen, or been made aware of? It could be vandalism, problems locks/bridges, fly tipping or vegetation-related. The best thing to do is to get in touch with any of our local offices directly.

• Notify us about an unlicensed boat
• Contact someone in the Licence Support team
• Find out more about the boat licence customer support team and their work
• Do you know a vulnerable Boater?

Please don’t email your CV directly to us. All our current vacancies can be viewed and applied for online.

We also have many volunteering opportunities available. Volunteers play a huge role in making our waterways amazing places to be. If you’re looking for an exciting opportunity please take a look at our volunteering pages.

• Find a place to fish
• Are you an Angling Club looking to rent our waters?
• Information about coarse fishing close season
• How to book a match on one of our fisheries
• Frequently asked Questions

Have we delighted you recently? We welcome feedback about the way that we work and, if you have had a good experience, we would love to hear from you so that we can understand what we do well to help us improve in all areas.

We always try our best but sometimes we still get it wrong. When this happens, your feedback helps us to put things right and learn from our mistakes.

• Read more about our procedure for handling complaints
• Read our Making a complaint leaflet for more information about what you can expect when you complain.