We love and care for your canals and rivers, because everyone deserves a place to escape.

Ways to contact us

To help us answer your query, there are now a number of ways you can get in contact with us.


Please complete the form on this page. Select the reason for your enquiry using the dropdown menu and provide us with as much detail as you can. We will aim to respond within two working days.

By phone

Call our customer services team on 0303 040 4040.


Message us @CRTcontactus

Would you like to report something you’ve seen, or been made aware of? It could be vandalism, problems locks/bridges, fly tipping or vegetation-related. The best thing to do is to get in touch with any of our local offices directly.

Please don’t email your CV directly to us. All our current vacancies can be viewed and applied for online.

We also have many volunteering opportunities available. Volunteers play a huge role in making our waterways amazing places to be. If you’re looking for an exciting opportunity please take a look at our volunteering pages.

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