Ways to contact us

You can now contact us in a number of ways.

Check our FAQs first

Whatever your question about boating, cycling, walking, fishing and more, you'll find our FAQs have the facts.

By phone

Call our customer services team on 0303 040 4040

030 numbers were designed for not-for-profit organisations and charities. Your call to this number will cost you no more than calls to geographic (01 and 02) numbers and will be included in inclusive minutes and discount schemes in the same way. You can find more on this from OFCOM.

By live chat

Use our pop up support box to 'talk' to our customer services team

By Twitter

Message us @CRTcontactus

By writing to head office

Canal & River Trust Head Office
First Floor North, Station House, 500 Elder Gate, Milton Keynes, MK9 1BB

By filling in the email form

Select the reason for your question using the dropdown menu, giving us as much detail as you can. Remember to check your email address. We'll respond within the next five working days, if your question is urgent, use our Live Chat or call 03030 404040.

If you need to send us a photo, please let us know in the message part of the email form. Our team can then give you the direct email to send it to. Remember to make sure your photo is an emailable size though.

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