Black Country Museum Todds End Customer Service Facility


From Date: 14/03/2023 12:00

To Date: On-going

Type: Advice

Reason: Repair

Is the towpath closed? No


Closest waterway: Dudley Tunnel Branch

Starts at: Black Country Museum Todds End CSF

Ends at: Black Country Museum Todds End CSF


09/11/2023 09:31

The showers remain closed while we complete our customer service facilities review.  While this means that toilets behind the same door here have also been locked off from boaters’ use, there is another toilet here still accessible. 

Thank you for bearing with us while we complete our review, we hope to have more to share soon.

01/06/2023 13:39

The problem with the showers is substantial, and they both require replacement.  We don’t currently have the budget for this, and while we review our options at this facility, they will remain closed. 

Apologies for the inconvenience, we hope to be able to provide a further update soon.


Both showers are not currently working as they should and only delivering cold to luke warm water.

This has been reported to our contractors, so please bear with us whilst we get these issues resolved.