News article created on 2 March 2020

We are moving towards cash-free transactions

We are encouraging more boaters to licence their craft online as it brings forward plans to cease accepting cash payments for large purchases at its offices from 1 April 2020

Boat licence support officer checking a boat Boat licence support officer checking a boat

Although boaters won’t be able to make large cash purchases, customers will still be able to make payments at our office by Debit or Credit card (except AMEX), or by cheques crossed and payable to ‘Canal & River Trust’.

For smaller purchases, such as sanitary station keys, handcuff keys, pump out cards and electricity cards, boaters can use our online shop or pay by cash, card, or cheque at our customer-facing offices.

Amanda Stratford, our business support and licensing manager, comments: “Our online portal is a one-stop-shop to manage your boat licence, from purchasing and renewing your licence to updating your details and letting us know of any changes in your circumstances.

"Boaters are able to pay by a variety of different means and we would encourage every boater to sign up so they can quickly and efficiently manage their licence admin.”

The Trust will continue to work to support vulnerable boaters. If you know a boater who is struggling, please contact your local licence support officer.

Visit our online portal for more information.