If you've got a question about a local issue or want to report a fault, then contact our region’s business support team. They'll direct you to the right person and let you know what we're doing about it.
South Wales and Severn Waterways
Canal & River Trust
The Dock Office
Our office is open 9.00am to 16:00pm, Monday to Friday.
We can help if you’d like to find out about a boat licence or mooring renewal, or would like some information about the local area.
Or why not take a look at our main customer service FAQs?
You can buy your electric card, keys or pump out cards at our online shop.
Boat licences can now be bought online. But you can also contact our Boat Licencing Team:
Call: 0303 040 4040
Or visit our 'Self Help Pod' at Gloucester where you can come into the office and use a computer with the help of our local team to buy your licence.
Waterway manager: Nick Worthington
If you email the South Wales & Severn team you'll get through to our area's business support team. If you've got a question about a local matter or want to report a fault then we'll direct your enquiry to the right person and let you know what we're doing about it. Please be patient though - we get so many enquiries that you may not get a response straight away.
We are committed to the equality of the Welsh language. Please let us know if you would like to continue this correspondence in Welsh. firstname.lastname@example.org
Rydym wedi ymrwymo i gydrabboldeb yr iaith Gymraeg. Rhowch wybod i ni os hoffech i barhau â’r ohebiaeth yn y Gymraeg.
Last date edited: 16 May 2017