Updates
12/08/2022 12:10
Please note, this notice has been superseded by the closure of Anderton Boat Lift. To see further information, please click here.
24/06/2022 15:58
We have listened to feedback from customers, and we have taken the decision to reduce the number of Trip Boat passages at the Anderton Boat Lift and extend our operating times to be able to accommodate more bookings for our customers.
Available passages are now live to book on our website for the remainder of the season. Bookings can be made via your online account, or by calling our team on 0303 040 4040. All passages must be pre-booked.
Our team have already rescheduled upcoming bookings that have been affected. We would remind our customers to check any recent communications, received via email or text, regarding your updated booking details. We have tried to minimise any disruption, however if you need to discuss your booking, or if you would like to cancel your booking, please call our North West Customer Support Team on 0303 040 4040.
We apologise to our boating customers for the inconvenience this will cause. We know that many people may be disappointed not to see a full return to operation, but these measures are necessary to avoid a potentially extended closure and costly repair.
22/06/2022 09:39
Unfortunately, we have taken the difficult decision to suspend use of the west caisson for rest the of this season. A recent expert inspection of the boat lift hydraulic rams has identified excessive wear on the seals of the west ram which has damaged the ram coating. While we investigate the cause, continued use risks permanent damage to the ram which may result in the requirement for a complete replacement. This problem was identified recently as part of the feasibility work the Trust is undertaking into a major refurbishment of the boat lift.
Although the repairs relating to last week's temporary closure are nearly resolved, for the reasons above, the west caisson will not be brought back into use. We are now planning for the repairs and by protecting the west ram from further damage now, we expect we will be able to return the lift to full operation next year.
We apologise to our boating customers for the inconvenience this will cause. We are reviewing our operational schedule for the rest of the year in order to maximise the passage for customers and will update further later this week. We know that many people may be disappointed not to see a full return to operation, but these measures are necessary to avoid a potentially extended closure and costly repair.
Where possible we advise customers to pre book passage. If you already have an upcoming booking our teams may need to contact you to rearrange, please watch out for communications from our North-West team. If you would like to cancel your booking, please call the team on 0303 040 4040.
14/06/2022 16:14
Our teams continue to work on the repairs needed to the Anderton Boat Lift and the Lift remains in isolation till Tuesday 21 June. This means that we have lost the use of one side of the Lift whilst the work is being carried out.
Passages are limited, and we advise all customers to book in advance. If your passage isn't necessary, we advise you to rebook to a later date.
If you already have an upcoming booking in place, our teams will be re-arranging the affected bookings to ensure passage. Please keep an eye out for any communication from the Trust. If you would like to cancel your booking, please call the team on 03030 404040.
A further update will be provided Tuesday 21 June.
