River Stort - Lock 2, Twyford Lock

Update - Due to water gain over the weekend, Twyford Lock will be re-opened to the public before noon today.

For more information or further assistance, please contact our Customer Service Team on 03030 404040.

Update - Twyford Lock is closed until further notice and we are monitoring the situation and we will reopen the lock as soon as practically possible.

Please be patient during this unprecedented time and contact us on 0303 040 4040 for local updates and further information.

Following the long period of mainly dry weather, there are continued low flows of water from the River Stort feed. Therefore, we have had to take the difficult decision to close Twyford Lock with immediate effect until tomorrow morning to preserve water and to hopefully make up some of the level. Ashing of the gates is also being undertaken.

We are monitoring the situation and will review levels in the morning and will look at reopening the lock as soon as practically possible. Please be patient during this unprecedented time and contact us on 0303 040 4040 for local updates and further information.

You can report any environmental incidents including fish in distress or very low river flows and reservoir levels to our customer service number 0303 040 4040 or 0800 47 999 47 or use the Environment Agency incident hotline 0800 80 70 60 (Freephone, 24-Hours)