Wales and South West Region

Updates

19/01/2021 12:00

Please look after your Pump Out and Electric cards.

We've had a number of reports recently of people using damp, creased or otherwise damaged cards in our Pump Out and Electric Points' card readers, which have resulted in a 'card error'.

Please be aware that The Trust cannot be responsible for losses caused by damaged cards.

If you require any further information please contact us on enquiries.walessouthwest@canalrivertrust.org.uk or 03030 404040 should there be any aspect you would like to discuss.

Description

Please look after your Pump Out and Electric cards.

We've had a number of reports recently of people using damp, creased or otherwise damaged cards in our Pump Out and Electric Points' card readers, which have resulted in a 'card error'.

Please be aware that The Trust cannot be responsible for losses caused by damaged cards.

Please contact us using the details below should there be any aspect you would like to discuss.

Devices Office on 01380 722859 or Customer Service Desk on 03030 404040

Or you can e-mail - enquiries.walessouthwest@canalrivertrust.org.uk

In the case of an emergency please ring - Freephone Canals on 0800 4799947