We love and care for your canals and rivers, because everyone deserves a place to escape.

Customer Service and Admin Volunteer - Kidsgrove, Stoke On Trent


Reference: OPP0000146

Activities: Administration, Customer service

Starts: Anytime

Red Bull, Trent & Mersey Canal, Stoke-on-Trent

Our busy office in Redbull Wharf, Kidsgrove, Stoke-on-Trent is in need of a volunteer over the summer months to help things run smoothly and give our customers a good standard of service. Canal & River Trust is the organisation that cares for 2,200 miles of the country's canals and rivers and licenses thousands of boats every year. As a volunteer you’ll be situated at the front desk and be the first point of contact for our visitors so you’ll need to have good communication skills and a winning smile. You will be responsible for dealing with enquiries face-to-face and over the phone which will include boaters’ booking passages through locks and tunnels, and licensing enquiries. You will also help visitors sign in, manage the enquiries email inbox and undertake a range of administrative duties.


This is an excellent opportunity to gain reception, customer service experience and develop useful administrative skills.

Skills required

Computer skills including most Microsoft office packages
Cheerful customer friendly disposition

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