The charity making life better by water

Back to results

Visitor Welcome Volunteer - Birmingham

Birmingham, Birmingham & Fazeley Canal, West Midlands


Volunteers litter picking by the canal
Placeholder for quotes
I have lots of fun creating new habitats for the wildlife and meeting new people.
Tommy, volunteer

What's involved?

At key locations around the country, we have established visitor ‘welcome’ hubs and you could be at the heart of this welcome.
This is an opportunity to be the ‘face’ of the Canal & River Trust, playing a key role in the visitor experience and ensuring visitors leave with a greater understanding and affinity to the waterways. It will involve being on hand to talk to visitors, enlightening them to the work that the Canal & River Trust carries out and inform them about the what, where, when and why of your local waterway, surrounding area and the charity as a whole.
We’re not looking for experts but we are looking for people who are friendly and approachable and know who to ask if they don’t know the answer.
You will be based at the Toll House, adjacent to the canal in Birmingham where you will also be asked to deal with a small range of retail sales using a contactless card machine and get involved in delivering some new Trust tourism experiences. Initially, we are looking for a team of volunteers covering 4 hour shifts on the weekends.

What skills are we looking for?

The ability to communicate effectively with people, to gauge the right level of information they’re looking for and to supply it in an efficient and friendly manner.
The role will involve opening and securing the building and keeping the display clean and presentable.
If this sounds appealing to you, please register your interest on our website and we will be in touch with more information.

What will you get from us?

The opportunity to volunteer in some unique locations, meet new people and join our existing team of friendly volunteers. If you’ve got a passion and interest in the waterways, you can share it with others or if you enjoy pointing people towards the local pub or chippie, you’ll no doubt be able to do this as well.
It’s very satisfying at the end of the conversation when people leave with a smile of ‘thanks’.
This role could work well for couples or friends to work together.

Illustration of people doing activities along the canal

Meet like-minded people

Similar opportunities

With your help we can conserve our green and blue spaces, helping the wildlife thrive and offering people health, happiness and wellbeing on their doorstops.