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Customer Operations volunteering role

Hudderfield, Huddersfield Narrow Canal,


Volunteer poses with a windless in front of the canal
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There are volunteers here from an amazing range of backgrounds, and we all bring different skills to the task.
Mike, various volunteer roles

What's involved?

This role sits fair and square in the Customer Operations Team with the volunteer working individually alongside Trust employees to deal with everyday issues on the waterways.

You will be helping with a variety of different tasks and activities required to maintain the navigation operational and general building/structure maintenance. It’s all about keeping our waterways maintained to high standard and offering something memorable to all visitors. This will involve handling a variety of tasks, both planned and reactive within your local team and could include:
• General vegetation management (clearing vegetation principally)
• Painting, greasing and maintaining locks and other structures such as swing bridges
• Cleaning and installing signs
• Routine works such as water control and weir clearing
• Being an advocate for the Canal & River Trust both locally and nationally.
• Follow prescribed Health and Safety Rules and procedures specified by CRT.
We are looking for volunteers who can commit to a minimum of 1 day per week, 8.00am to 4pm on either a Monday, Wednesday or Friday
We’ll have a chat with interested volunteers to ensure that they know what’s expected and get on with the team. Trial days can be arranged.
References will be taken

What skills are we looking for?

The role will suit people who have a friendly enthusiastic manner and enjoy working outdoors. It involves working with power tools and gardening equipment and will require you to take part in training and assessments. Also attend relevant team meetings. This role can also sometimes be physically demanding, and you may be on your feet all day. You will be required to attend a meet and greet taster day as part of the selection process, and full training will be given. You will be expected to work within the CRT safety framework (policies and procedures). Out of pocket expenses can be claimed
Depending on the tasks being carried out, there may be training and other personal development opportunities. Qualifications are internal Trust ones.

What will you get from us?

Becoming part of a friendly and dedicated team, volunteering in a beautiful environment, meeting people and making new friends, improving communication skills and enjoying new experiences to name a few, along with a real personal satisfaction that you will have the opportunity to make a real difference to our visitors’ experience

Illustration of people doing activities along the canal

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With your help we can conserve our green and blue spaces, helping the wildlife thrive and offering people health, happiness and wellbeing on their doorstops.