Lead Volunteers are enthusiastic and committed individuals who co-ordinate and lead our ever-growing teams of volunteers in the Trust. There is a good degree of flexibility in the role. At the heart of it, this involves: · Welcoming new volunteers into their team, buddying them up with other volunteers as appropriate · Leading a team of volunteers be that on site, at a museum or visitor attraction, at events, on a school visit or other activity area · Organising and supporting volunteer teams and individuals and communicating key messages. E.g. running a rota and/or letting team members know of specific needs within their team · Working with their task manager in planning, inducting, training, logistics, data gathering, Welcome Sessions and celebrations · Listening to their volunteers’ needs and aspirations and working with their task manager to address these as far as possible · Taking part and representing their team within internal networks The volunteer and their manager can agree additional pathways that they can do: · Representing the Trust externally for example talking about their team and the Trust in a local community group · Carrying out training assessments of volunteers · Carrying out administration tasks e.g. entering time and training records into SugarCRM · Project managing specific projects within the team to complete a timebound activity
What skills are we looking for?
Excellent people skills, including patience, empathy, and the ability to respond to needs & spot potential. Strong written and verbal communication skills, including listening and providing feedback Enthusiasm & commitment for the waterways and the Trust’s values Good understanding of health & safety principles Experience of volunteering, and an understanding of the dynamics of volunteer management Good IT skills and availability to respond to needs of volunteers and colleagues within the Trust
What will you get from us?
Through this role the volunteer will gain a strong set of skills and experience, ideal for those looking to gain practical work experience and
increase their employability, or those keen to put existing skills to good use and pass on the benefits active volunteering can bring to others. Dedicated training and networking is an essential part of the role, and the volunteer will be supported by existing Leads and Trust colleagues as they develop their skills. The volunteer will get to explore their local waterways and meet lots of new people from a wide range of backgrounds