Contact us in London

If you're in the London waterways region and you've got a question or want to report a problem, please email the address below. Please be patient though - we get so many enquiries you may not get a response straight away.


Waterway manager: Jon Guest

Our office

London Waterways
Canal & River Trust
Docklands Office
420 Manchester Road
London, E14 9ST

Find the Dockland office

Opening hours and services

9.30am – 4.30pm Monday to Friday

You can pay for a boat licence or mooring here or get more information about the local area. We also sell:

  • Sanitary station keys
  • Pump-out cards
  • Electricity cards/laundry tokens

You can find more information in our FAQs

Our national customer services number is 0303 040 4040.

The waterways we care for are:

Last date edited: 19 March 2018