Contact us in the East Midlands

If you're in the East Midlands waterways region and you've got a question or want to report a problem, please email the address below. Please be patient though - we get so many enquiries you may not get a response straight away.


Waterway manager: Sean McGinley

Our East Midland Office

East Midlands Waterways
Canal & River Trust
The Kiln
Mather Road
NG24 1FB

How to find us in Newark

Opening hours and services

9.00am to 4.30pm Monday to Thursday

9.00am to - 4.00pm Fridays

We can help if you’d like to pay for a boat licence or mooring or would like some information about the local area. We also sell:

  • Sanitary station keys
  • Handcuff keys
  • Pump-out cards
  • Electricity cards
  • Windlasses
  • Tide tables
  • TBA Charts 1, 2 and 3
  • Anti-vandal keys (also known as T Bar Keys)

You may also find what you need in our FAQs.

Our national customer service number is 0303 040 4040.

The waterways we care for are:

Last date edited: 19 March 2018